Tech4Good Forum: CRM Software
- May 25, 2012
On May 15, Tech4Good Denver invited CiviCore founder’s Charles “Chic” Naumer and Rich Rainaldi to discuss the what, why, and how of Contact Relationship Management (CRM) software.
CRM software is a broad conversation, even for those with a strong understanding.
The presentation provided a structure for understanding the specific needs of an organization before exploring the available solutions. This includes
- Identifying stakeholders
- Defining relationships
- Prioritizing data needs
The investment of knowing what needs to tracked and why upfront will pay off when evaluating options, watching demos, and making a final decision.
Tech4Good Denver is an affiliate group of NTEN, offering forums for people working in nonprofit technology to exchange valuable information in a fun, informal setting. Forums are free and held every other month.
Learn more about Tech4Good Denver and the upcoming forums here.