Increase your impact and measure your outcomes with CiviCore Client & Case Management solutions, designed for human services organizations like yours.
Whether you’re a nonprofit or government agency serving children, families, survivors, mentors, animals, the homeless, or the elderly, CiviCore Client & Case Management solutions helps manage and organize your client and case information so you can focus on improving the lives of the people you serve. CiviCore’s flexible Human Services software provide the tools you need to manage, track and share data, manage capacity and performance, and do so from anywhere, anytime — whether on the road or in the office.
Our flexible case and client management solutions can focus on single programs or entire organizations with varied programs. CiviCore clients include human services organizations of varying sizes, including Goodwill, Colorado Department of Human Services, Mile High Behavioral Health, YMCA, and Big Brothers Big Sisters.
Serving human services organizations, CiviCore Client & Case Management includes:
 | End-to-end client and case management. Utilize a system that is designed for your organization’s specific needs, including client information management, client program status, case notes, service delivery records, goal-setting, inbound and outbound referrals, volunteer tracking, document management, time tracking, education and job readiness, and everything in between. We develop the system with your unique needs in mind. |
 | Improve data integrity and reduce paper. CiviCore Client & Case Management software for Human Services organizations enables e-signatures, online case notes, and public access to referral forms & applications to ease data entry time and effort. Easily find and merge duplicate clients and cases — and prevent duplicate data entry in the first place — to ensure your data is accurate and up-to-date. |
 | Activity tracking made accurate and easy. Through CiviCore’s activity tracking tool, manage group or individual activities at the client, staff, and community contact level, including enrollment and attendance. An easy-to-use form quickly captures attendance information upon assignment to an activity — perfect for group counseling and staff trainings. Track one-time or ongoing attendance and metrics for community presentations or other group activities. |
 | Program impact at the touch of a button. Generate surveys, assessments, and program records unique to your organization for your participants, clients, and staff. |
 | Analyze outcomes and objectives with customizable reports. Easy-to-use reporting and search capabilities enable you to seamlessly create, view, export to Excel, or display your data as charts and graphs. |
 | Personalized support through any channel. Wondering how best to set up your system? Running into issues? Direct support and training ensures your success through online documentation, a support portal, live online and recorded webinars, and, when necessary, real-time coaching. Responses are guaranteed within 24 hours. |
 | Secure and flexible access. Configure access levels to meet the various needs of staff, volunteers, community partners, and clients. Assign users security access based on role, and restrict access, as needed, to subsets of your data. And we’ll help! CiviCore works with your team to set up accounts ensuring the proper level of access for system users. CiviCore Client & Case Management also optionally supports HIPAA compliance. |
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CiviCore works for you.
We adapt our systems to your processes and people; you don’t have to change what you do to work with us. We know your time is better spent assisting your clients, so we start by assigning you a Project Manager who gets to know your core needs. That resource is then your single point of contact to design and configure your system to best match your client, case, and data structures, as well as your workflows and processes. Contact us to learn more about our client-centered implementation and deployment processes.