CiviCore Privacy Policy

CiviCore, LLC (“” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”), individuals who register to use the Services as defined below (“Customers”), and individuals who register to attend the Company’s corporate events (“Attendees”). This Privacy Statement describes’s privacy practices in relation to the use of the Company’s Web sites and the related applications and services offered by (the “Services”).

At CiviCore, we are committed to protecting your privacy. You can travel through most of our site without giving us any information about yourself. But sometimes we do need information to provide services that you request. This Website Privacy Policy (“Policy”) provides you with information concerning our practices and procedures as they relate specifically to information we collect at this website. If you have additional questions or would like further information on this topic, please feel free to write to us at By visiting this website, you are accepting the practices described herein. We may update this Policy from time to time, so please check this Policy periodically for changes.

Collecting your Personal Information

We do not collect any personal information about you at our website unless you choose to provide it to us voluntarily. We define “personal information” as information that personally identifies you or allows us to contact you. Such information might include your phone number, name or email address. Generally, this information is requested when you are asked to register before entering a contest, subscribing to e-mail newsletters, completing an online survey, joining a limited-access premium site, viewing premium-level resource information, or when requesting information about or purchasing CiviCore products and services. If you encounter a screen or page that requests information you do not want to share with us, do not enter the information and do not proceed with that screen or page.

You can personalize your experience at by becoming a registered user. If you ever want to review or update your profile, simply visit and edit your account information. We’ll ask you to disclose your User ID and password so that only you can access your profile. Your account information is secure and is accessible by using a password that you select. Do not share your password with anyone. The CiviCore website assigns a personal identification number and sends it to your computer in the form of a small text file, called a “cookie.” The use of this cookie allows you to visit other password-restricted portions of CiviCore’s website — for which you have security access — without having to sign in again.

Use of your Personal Information

If you do provide us with personal information, we will only use it for the purposes described where it is collected or elsewhere on the website. Specifically, we may use your personal information in the following ways: (1) to make the website easier for you to use by not making you enter your personal information more than once; (2) to help you quickly find information on CiviCore software, services and customer support; (3) to help us create and deliver content most relevant to you; and (4) to alert you to product upgrades, special offers, updated information and other new services from CiviCore.

We will not sell, license, transmit or disclose your personal information outside of CiviCore or its affiliates without notice to you unless (1) you expressly authorize us to do so, (2) it is necessary to allow our service providers, representatives, or agents to provide services for or to us, (3) it is necessary to provide our products or services to you, (4) it is disclosed to entities that perform marketing services on our behalf or to other entities with whom we have joint marketing or other agreements, (5) it is necessary or we deem it appropriate in connection with a sale of all or substantially all of the assets or business of CiviCore, a sale of stock or equity interests of CiviCore, or the merger of CiviCore into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which CiviCore is not the survivor, (6) it is necessary to protect and defend the rights or property of CiviCore, (7) it is necessary to act in urgent circumstances to protect the personal safety of CiviCore customers, visitors to CiviCore’s website or the public, or (8) otherwise as we are required or permitted by law.

We occasionally contract with other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

If you are a California resident, you may ask us to refrain from sharing your information (whether collected online or offline) with third parties for their marketing purposes. Please tell us your preference by contacting us as indicated in the “Contacting Us” section of this Policy.

Information Collected from Children is a general audience site, and we do not knowingly collect information about children or sell products to children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using our website. Furthermore, we may restrict entries to any contests, sweepstakes or promotions to entrants who are at least 18 years of age.

Promotional Emails

We may send you e-mails with promotional offers, special event information, sales notifications or other messages only if you opt-in to receiving such e-mails. If you would no longer like to receive such e-mails from us, please follow the “Unsubscribe” instructions at the end of each email or contact us at Your e-mail address will be removed from our marketing list. Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process.


We appreciate your questions and comments about our website and services and welcome your email messages to mailboxes listed on our website. We will share your messages with those within and outside our organization who may be able to address the issues contained in your message. We will keep a copy of your message until we have had an opportunity to address your concerns. We may archive your message for a certain period of time or discard it, but your email message will not be used for any other purpose.

Access to your Personal Information

We will provide you with the means to ensure that your personal information is correct and current. If you are a registered user of our website, you may review and update this information at any time on Registered users can view and edit personal information they have already given us. All users can subscribe or unsubscribe to CiviCore email newsletters and blogs.

We require you to enter your password for security purposes before you update your email address, user name, password, and/or your security question and answer. If you change your email address, we send an email to both your old and new email addresses.

Security of your Personal Information

We restrict access to personal information collected about you at our website to our employees, our affiliates’ employees, those who are otherwise specified in this Policy, or others who need to know that information to provide services to you or in the course of conducting our business operations or activities. While no website can guarantee security, we maintain appropriate physical, electronic, and procedural safeguards to protect your personal information collected via the website. We protect our databases with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. We also advise all CiviCore employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company’s business ethics standards and confidentiality policies. Inside CiviCore, data is stored in password-controlled servers with limited access.

Links to Other Websites

For your convenience, we may provide links to other websites and web pages that we do not control. We cannot be responsible for the privacy practices of any websites or pages not under our control and we do not endorse any of these websites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages.

Use of Cookies

A cookie is a piece of information that a web server may place on your computer when you visit a website. Cookies are commonly used by websites to improve the user experience and have not been known to transmit computer viruses or otherwise harm your computer. Many cookies last only through a single website session, or visit. Others may have an expiration date, or may remain on your computer until you delete them.

We may use cookies for a number of purposes – for example, to maintain continuity during a user session, to gather data about the usage of our website for research and other purposes, to store your preferences for certain kinds of information and marketing offers, or to store a user name or encrypted identification number so that you do not have to provide this information every time you return to our website. To ensure we are publishing content customers need and want, CiviCore collects aggregated site-visitation statistics using cookies. When someone visits the site, a cookie is placed on the customer’s machine (if the customer accepts cookies) or is read if the customer has visited the website previously.

Our cookies will track only your activity relating to your online activity on this website, and will not track your other Internet activity. Our cookies do not gather personally identifiable information.

You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use certain of our online products and services or website features. For example, if you choose to not have your browser accept cookies from CiviCore’s website, you will need to re-enter your personal information each time that you attempt to access premium information.

Certain pages on our websites contain “web beacons” (also know as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.

An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our website, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what regions of the world our website visitors come. We also may use this information to enhance our website.

Contests, Sweepstakes and Other Promotions

On our website, you may wish to participate in contests, sweepstakes and other promotions that we may offer from time to time. Through these promotions, you may choose to participate in activities such as sharing information found on our websites with others and sending email invitations. If you choose to participate in these promotions, and are eligible to do so, we may ask you for information such as your name, email address, date of birth and telephone number.

In connection with any contests, sweepstakes and other promotions that we may offer from time to time via the website, we use the information you provide to administer the contests, sweepstakes and other promotions. We also may use the information to communicate with you, or the other people you select, about our products and services or our partners may use such information to communicate with you about the contests, sweepstakes or other promotions or their products and services. As mentioned above, if you create a profile and submit an entry in connection with a contest or promotion, your name, profile and entry, but not your email address, phone number and age, will be visible to other website users. We will not use information you provide about other people for any purpose except the purpose you direct without first getting their consent.

Changes to this Policy

CiviCore may update this Policy at any time and from time to time. The most recent version of the Policy is reflected by the version date located at the bottom of this Policy.

Contacting Us

If you have any questions about this Policy or would like to learn more about how we protect privacy, please write to us at CiviCore, Inc., 1580 Lincoln Street, Denver, CO, USA or at


CiviCore Terms of Use

Updated: March 31st, 2017

CiviCore Inc., a Colorado Public Benefit Corporation (“CiviCore”), has established this Website(s), web-based applications, including third party application, APIs, and mobile applications (collectively, the “Website”) as a service for nonprofits, public agencies, and foundations (collectively “Customers”) who would like to use the Website(s) to communicate internally, with the communities they serve, and with volunteers who choose to donate their time or money.

Please review the following terms and conditions carefully. These Terms of Use, or this “Agreement”, is a legally binding contract between each User (as defined below) and CiviCore regarding Users’ access to and use of the Website(s) and any use by User of the services or functionality offered on the Website(s) (collectively the Website(s) and such functionality are referred to as the “Services”). By accessing the Services, the User agrees to be bound by this Agreement. If a User does not agree with any part of the Agreement, including updates to the Agreement, User must cease use of the Services, exit the Website(s), refrain from using any materials or content that User may have downloaded from the Website(s), and delete any applications from User’s mobile device.

Acceptance of Terms

CiviCore provides Services to Users subject to this Agreement, which may be updated by CiviCore from time to time without prior notice to Users. Please check the Website(s) periodically for changes to the Terms of Use, CiviCore’s Privacy Policy, Guidelines, and other documents. By using the Services, Client agrees to be bound by this Agreement, all applicable laws, and all conditions or policies referenced herein.

CiviCore utilizes third-party technology providers and Payment Providers (as defined below) including, by way of example, Amazon Web Services,, Braintree Payment Solutions,, Cloudflare, and Incapsula, in connection with its provision of the Services. CiviCore is not responsible for third-party or Payment Provider content, actions, or inactions. This Agreement applies to the use of the Services and does not extend to any linked third-party sites. When Users make use of one of the third-party services, including the services of Payment Providers, the terms and conditions of the third party provider will govern.

In addition, when using the Service, Users are subject to any guidelines or rules (the “Guidelines”) applicable that may be posted by Provider on the Website(s) from time to time. All such Guidelines are hereby incorporated by reference into the Agreement.

This Agreement, which includes CiviCore’s Privacy Policy and Guidelines, contains the entire agreement between Users and CiviCore with respect to the Services. Any rights not expressly granted herein are reserved.


Permitted and Prohibited Uses: As a User, You represent and warrant that: (a) You are 18 years of age or older, or if You are under 18, You have received parental consent and are acting under parental supervision; (b) all information You provide to CiviCore is truthful, current, complete, and accurate and You will update the information to maintain its accuracy; and (c) any Contribution You make is legal in Your jurisdiction. CiviCore will not be held liable for any loss or damages due to non-compliance. Additionally, by using the Services, You understand and agree that Your use of the Website(s) and use or reliance upon any of the materials made available through the Website(s) is solely at Your own risk.

THE Website(s) IS NOT INTENDED FOR USE BY PERSONS UNDER THE AGE OF 13. If You are under 13 years of age, do not use the Website(s).


US Government Rights.  The Website(s) is commercial computer software, as such term is defined in 48 C.F.R. §2.101. Accordingly, if You are an employee, agent, or contractor of the United States Government, You receive only those rights with respect to the Website(s) as are granted to all other end users under license, in accordance with (a) 48 C.F.R. §227.7201 through 48 C.F.R. §227.7204, with respect to the Department of Defense and their contractors, or (b) 48 C.F.R. §12.212, with respect to all other United States government licensees and their contractors.

You may not use the Website(s) to violate any applicable local, state, national, or international law, including, without limitation, any applicable laws relating to antitrust or other illegal trade or business practices, federal and state securities laws, regulations promulgated by the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange, and any U.S. laws, rules, and regulations governing the export and re-export of commodities or technical data.

You may not upload or transmit any material that infringes or misappropriates any person’s copyright, patent, trademark, or trade secret, or disclose via the Website(s) any information the disclosure of which would constitute a violation of any confidentiality obligations You may have.

You may not upload any viruses, worms, Trojan horses, or other forms of harmful computer code, nor subject the Website(s)’s network or servers to unreasonable traffic loads, or otherwise engage in conduct deemed disruptive to the ordinary operation of the Website(s).

You are strictly prohibited from communicating on or through the Website(s) any unlawful, harmful, offensive, threatening, abusive, libelous, harassing, defamatory, vulgar, obscene, profane, hateful, fraudulent, sexually explicit, racially, ethnically, or otherwise objectionable material of any sort, including, but not limited to, any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law. You further agree to adhere to all posted Guidelines related to communications or postings on the Website(s).

Unless a User is an employee or agent of a Customer subject to a Master Services Agreement with CiviCore containing different terms, Users are expressly prohibited from compiling and using any other individual’s personal information, including addresses, telephone numbers, fax numbers, email addresses, or other contact information that may appear on the Website(s) for the purpose of creating or compiling marketing and/or mailing lists and from sending such individuals unsolicited marketing materials, whether by facsimile, email, or other technological means.

Unless a User is an employee or agent of a Customer subject to a Master Services Agreement with CiviCore containing different terms, Users are expressly prohibited from distributing any individual’s personal information to any third parties for marketing purposes. CiviCore shall deem the unauthorized compiling of marketing and mailing lists using personal information, the sending of unsolicited marketing materials to individuals, or the distribution of personal information to third parties for marketing purposes as a material breach of this Agreement, and CiviCore reserves the right to terminate or suspend Your access to and use of the Website(s).

CiviCore notes that unauthorized use of personal information in connection with unsolicited marketing correspondence also may constitute violations of various state and federal anti-spam statutes. CiviCore reserves the right to report the abuse of personal information to the appropriate law enforcement and government authorities, and CiviCore will fully cooperate with any authorities investigating violations of these laws.

User Discussion Lists and Forums

CiviCore may, but is not obligated to, monitor or review any areas on the Website(s) where Users transmit or post communications and the content of any such communications. CiviCore, however, will have no liability related to the content of any such communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. CiviCore may edit or remove content on the Website(s) at its discretion at any time.

Use of Personally Identifiable Information

Personally identifiable information gathered by the Website(s) or submitted by You to the Website(s) is governed according to CiviCore’s current Privacy Policy.

You agree to provide true, accurate, current, and complete information when registering with the Website(s). It is Your responsibility to maintain and promptly update this account information to keep it true, accurate, current, and complete. If You provide any information that is fraudulent, untrue, inaccurate, incomplete, or not current, or CiviCore has reasonable grounds to suspect that such information is fraudulent, untrue, inaccurate, incomplete, or not current, CiviCore reserves the right to suspend or terminate Your account without notice and to refuse any and all current and future use of the Website(s).

Although sections of the Website(s) may be viewed simply by visiting the Website(s), in order to access some content and/or additional features offered at the Website(s), You may need to sign on as a guest or register as a member. If You create an account on the Website(s), You may be asked to supply Your name, address, a User ID, and password. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur in connection with Your password or account.  Multiple accounts for the same User are prohibited. You agree to have only one account. You agree to exit from Your account at the end of each session and will take all reasonable precautions to prevent others, including those whose accounts have been terminated, to access the Website(s) using Your account or User ID. You agree to immediately notify CiviCore of any unauthorized use of either Your password or account or any other breach of security. You grant CiviCore and all other persons or entities involved in the operation of the Website(s) the right to transmit, monitor, retrieve, store, and use Your information in connection with the operation of the Website(s) and in the provision of the Services to You. To learn more about how we protect the privacy of the personal information in Your account, please visit CiviCore’s Privacy Policy.

Intellectual Property Rights

As between Users and CiviCore, the Website(s), including images, designs, text, arrangements of the foregoing, etc., and underlying software and code belong exclusively to CiviCore. You understand and agree that Your use of the Website(s) in no way gives You a right, title, or interest in the Website(s) or CiviCore’s intellectual property. The Website(s) and its various component parts are protected by copyright law, trademark law, trade secret law, and other laws germane to the protection of intellectual property rights.


You agree to defend, indemnify, and hold harmless CiviCore and its agents, vendors, or suppliers from and against any and all claims, damages, costs, and expenses, including (i) reasonable attorneys’ fees, arising from or related to Your use or misuse of the Website(s); and (ii) without limitation, Your violation of this Agreement, the infringement by You, or any other subscriber or user of Your account, of any intellectual property right or other right of any person or entity.


This Agreement is effective until terminated by either party. If You no longer agree to be bound by this Agreement, You must cease use of the Website(s). If You are dissatisfied with the Website(s), its content, or any of these terms, conditions, and policies, Your sole legal remedy is to discontinue using the Website(s). CiviCore reserves the right to terminate or suspend Your access to and use of the Website(s), or parts of the Website(s), without notice, if CiviCore believes, in its sole discretion, that such use (i) is in violation of any applicable law; (ii) is harmful to CiviCore’s interests or the interests, including intellectual property or other rights, of another person or entity; or (iii) where CiviCore has reason to believe that You are in violation of this Agreement.

Compliance with Applicable Laws

The Services are controlled and operated from within the United States. CiviCore makes no representation that the Services are appropriate or available in locations outside of the United States. You acknowledge that You may not be able to access all or some of the Services outside of the United States and that access thereto may not be legal by certain persons or in certain countries. If you access the Services from outside the United States, You do so at your own risk and You are responsible for compliance with applicable laws.

Waiver of Warranties

CiviCore disclaims all warranties, express, implied, statutory, or otherwise, concerning the Services to the fullest extent allowed by applicable law. This waiver includes, but is not limited to, all warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy of information. CiviCore has no fiduciary duties to any User. CiviCore makes no warranties concerning continuity of service, the security of the Website(s), or that the Website(s) will be error free. CiviCore maintains reasonable safeguards and personnel policies that are designed to guard the Website(s), Services, and information provided. For more information, please see CiviCore’s Privacy Policy and other information available on the Website(s). CiviCore offers the Website(s) and the features and services contained therein “AS IS” and “WITH ALL FAULTS.”

To the extent allowable by the state law in the state where You reside, You hereby release CiviCore, its affiliates and successors, and each of the foregoing’s respective directors, officers, employees, and agents (collectively, the “Releasees”) from any and all liability, costs, expenses, losses, damages (including damage to property or personal injury or death), and claims, whether known or unknown, which may arise from (i) You hosting, participating in, attending, or authorizing an event posted on the Website(s) (including events You authorize Your supporters to advertise on the Website(s)); or (ii) from the acts or omissions of third parties You interact with through the Website(s) (collectively the “Released Claims”).  For Users in a jurisdiction that requires a specific statement regarding waiver and release, You agree that You have made such statement.   Users who are California residents must, as a condition of this Agreement, waive the applicability of California Civil Code Section 1542 for unknown claims and any similar provisions in law, regulation, or code that has the same effect or intent as the foregoing release.

Limitation of Liability

Neither CiviCore nor its officers, directors, employees, and agents will be liable to You for special, consequential, indirect, punitive, exemplary, or incidental damages (including lost revenues or profits, or loss of goodwill), regardless of the cause, legal theory, or cause of action, even if CiviCore has been advised of the likelihood thereof. CiviCore’s aggregate liability, together with the liability of its officers, directors, employees, and agents arising out of this Agreement and Your use of the Website(s) (when aggregated with all other claims against us arising out of this Agreement and Your use of the Website(s)), regardless of the type of claim(s) or the nature of the cause(s) of action, will not exceed the greater of (i) one hundred U.S. Dollars ($100) or (ii) the net amount CiviCore has been paid from transaction fees arising from transactions You have made through the Website(s) in the twelve (12) months immediately preceding the event giving rise to Your claim(s). You acknowledge that the foregoing limitations are an essential basis of the bargain we have reached, and that they will apply notwithstanding any failure of essential purpose of any limited remedy.

For Users who live in jurisdictions that do not allow CiviCore to limit its liability: Notwithstanding any provision of this Agreement, for Users in a jurisdiction that has provisions specific to waiver or liability that conflict with the foregoing, then CiviCore’s liability is limited to the smallest extent possible by law. Specifically, in those jurisdictions not allowed, CiviCore does not disclaim liability for (a) death or personal injury caused by its negligence or that of any of its officers, employees, or agents; or (b) fraudulent misrepresentation or intentional misconduct; or (c) any liability that it is not lawful to exclude either now or in the future.


You agree to hold the Releasees harmless and to defend and indemnify each of them for all costs, expenses (including reasonable attorney’s fees), damages, and liability from third party claims, which arise from, or relate to, Your use of the Website(s) or Your breach of this Agreement.


Governing Law

This Agreement, the Services, and use of the Services will be governed by and construed in accordance with the laws of the State of Colorado, as such laws are applied to agreements made between Colorado residents and performed entirely within the State of Colorado and without regard to conflicts of laws principles.


The exclusive jurisdiction and venue for any disputes that may arise out of, or relate to, this Agreement or Your use of the Services will be the state and federal courts located in Denver County, Colorado. You hereby expressly and irrevocably consent to the personal jurisdiction and venue of such courts.

No Joint Venture

This Agreement does not create, and shall not be construed to create, a joint venture, partnership, or other formal business relationship between You and CiviCore. At all times we shall remain independent contractors with respect to one another.

No Assignment

You have neither the right nor the power to assign Your rights under this Agreement. Any purported assignment of Your rights under this Agreement will be NULL AND VOID.

Entire Agreement
This Agreement contains the entire agreement between You and CiviCore.  The Agreement supersedes and displaces any earlier or contemporaneous written or oral negotiations, statements, or agreements purporting to deal with the subject matter hereof.

If any provision of this Agreement is found to be unenforceable, invalid, or illegal by a court of competent jurisdiction, this finding shall not render any other provision of this Agreement unenforceable, invalid, or illegal. We both agree that the court will have the authority to modify or replace the unenforceable, invalid, or illegal provision with a valid and enforceable provision that most closely represents our intentions with respect to the invalid, illegal, or unenforceable provision.

No Waiver
Any delay on the part of either party to exercise a right or power granted under this Agreement will not be construed as a waiver of such right or power. All waivers must be in writing, and a waiver of any particular breach will not be construed as a waiver of any other breach or any succeeding breach.

The provisions of the sections of this Agreement titled “Intellectual Property,” “Liability,” and “General” will survive termination.

The headers contained within this Agreement are for convenience of reference only. They should not be interpreted to modify the plain meaning of the various provisions of this Agreement.

Attorney’s Fees
If a dispute arises out of this Agreement or Your use of the Website(s) then the prevailing party in any litigation will be entitled to recover all costs and expenses, including reasonable attorney’s fees, incurred as a result of that litigation.

Links to Other Materials

The Website(s) may contain links to sites owned or operated by independent third parties. These links are provided for Your convenience and reference only. CiviCore does not control such sites and, therefore, is not responsible for any content posted on these sites. The fact that CiviCore offers such links should not be construed in any way as an endorsement, authorization, or sponsorship of that site, its content, or the companies or products referenced therein, and CiviCore reserves the right to note its lack of affiliation, sponsorship, or endorsement on the Website(s). If You decide to access any of the third-party sites linked to by the Website(s), You do this entirely at Your own risk. Because some sites employ automated search results or otherwise link You to sites containing information that may be deemed inappropriate or offensive, CiviCore cannot be held responsible for the accuracy, copyright compliance, legality, or decency of material contained in third party sites, and You hereby irrevocably waive any claim against CiviCore with respect to such sites.

Notification of Possible Copyright Infringement

In the event You believe that material or content published on the Website(s) may infringe on Your copyright or that of another, please contact us at the following address:

1580 Lincoln Street, Suite 600
Denver, CO  80203

Notification Procedures

Users agree CiviCore may provide notifications to such User via email, written or hard copy notice, or through posting of such notice on our Website(s). Users may opt out of certain means of notification or to receive certain notifications by updating their personal profiles on the Website(s) or “unsubscribing” from email.