How United Way of San Diego County Uses Data to Support Their Mission
- November 11, 2019
- client and case management
At CiviCore, we have the opportunity to work with thousands of nonprofits that do fantastic work. We are honored to spotlight the Every Student, Every Day (ESED) program from United Way of San Diego County. Their team works to identify and prevent chronic absenteeism at 16 different school sites throughout San Diego County.
What They Do
ESED sets children up for success by getting to the root of what is causing them to miss school. Their one-on-one approach to counseling pairs clinically supervised social work interns with at-risk students.
In one case, a social work intern was paired with a student and their family to better understand the barriers that were preventing the child from getting to school. As it turned out, the family had recently lost their home and lacked a reliable method of transportation.
After looking into potential resources, the social work intern was able to connect the family to housing support in an area that worked for them. The ESED team was even able to expedite their housing application to get the family into a permanent space as soon as possible. After rallying support from the community, a car was donated to the family.
After looking into potential resources, the social work intern was able to connect the family to housing support in an area that worked for them, and expedited their application so they could secure a spot quickly. The ESED team then rallied local support, which led to a community member donating a car.
The Every Student, Every Day team works tirelessly to remove barriers to education in any way they can. This is just one story of the work that ESED does every day.
Why It Matters
The Every Student, Every Day team understands that absenteeism occurs for a variety of reasons. Their dedication to identifying those reasons and working to solve them is crucial to the success of thousands of children across the San Diego area.
If you look at children who are chronically absent during kindergarten and first grade, 73% of them aren’t reading at grade level. Meeting reading benchmarks is linked to high school graduation, meaning that the students who cannot read at grade-level in 3rd grade are four times more likely to drop out of school than those who can.
Last year, the ESED program provided 300 students with individualized support, reached over 8,000 families to explain why attendance is important and brought $41,000 in Average Daily Attendance funding to school sites.
In order to successfully keep track of all those students, plus their social work interns and community resources, the ESED team needed a custom solution. They partnered with CiviCore to build out a client and case management system tailored to all of their needs.
Their CiviCore project manager, Jenna Kotyk, worked with their team to design a client and case management system that worked intuitively for all staff members, interns, and school administrators. Here are just a few of the specifications built into the ESED CiviCore solution:
- Interns can track hours, submit notes, and access historical information on the children they’re working with.
- Schools can use the system to see which of their students are currently receiving assistance from the program.
- The system’s internal calendar reflects the academic school year, to create more meaningful annual reports.
All these features were designed to help the ESED team streamline their operations, and do more with their data.
“Thanks to working with Jenna, my technology vocabulary grew so I was able to better articulate the functionality we needed,” said Rachel Liber, ESED Senior Impact Manager. “I look forward to our biweekly calls, and we even got to meet in person when she stopped by our office during her vacation to San Diego”
ESED can now more accurately track trends that cause students to miss school and bring partners together to address those issues before they become barriers.
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