Data Security, System Reliability

Keep your data in good hands with CiviCore.

Software Data Security for Social SectorThe security of your data is our top priority. We host our applications at state-of-the-art data centers that feature biometric and physical control devices, 24/7/365 security and video surveillance, multiple backups and failsafes, temperature and particulate controlled conditions, and multiple Gigabit Ethernet connections. We carefully consider authorization policies and data retention policies, and even have plans in case of natural disasters.

Client databases are backed up daily on the CiviCore network infrastructure. Data is further secured through 256-bit advanced encryption standards before being transmitted out of the production environment to an off-site secure facility. We have multiple backup locations that store 14 days of encrypted daily data backups to guard against a single point of failure. We test our backup procedures frequently to ensure data integrity.

CiviCore utilizes industry leader Amazon Web Services (AWS) for cloud-based server hosting. AWS provides highly secure data centers that utilize state-of-the art electronic surveillance and multi-factor access control systems. Data centers are staffed 24×7 by trained security guards, and access is authorized strictly on a least privileged basis. Amazon is recognized as the global leader in cloud computing providing the most scalable, reliable, and affordable service in the industry. CiviCore passes the benefits of AWS onto our clients.

Depending on the sensitivity of the data being transmitted, the Secure Sockets Layer (SSL) Protocol and Server Digital Certificates are used to encrypt data traffic between our servers and client machines. Network firewalls protect servers from unauthorized network access and traffic, and flag activity from unauthorized software engineers and third party vendors.

CiviCore partners with several partners to provide best-in-class infrastructure and security.

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