Customer Support

We are committed to providing you the best customer service possible. For us to best serve all of our clients, please use the contact information below to reach our support team based on the urgency of your needs.
For critical and emergency issues like:
  • the inability to access the system
  • or error messages on the screen
  • Please call 303-477-0900 x99
For all other support related issues such as:
  • Creating reports/search help
  • Questions regarding system functionality
  • System upgrades and changes
Please use our Support Portal and submit a help desk ticket. The portal can be accessed directly through your CiviCore database system. If you don’t have access to our support portal please call 303-477-0900 x90 or email us at